Refund policy

Because all items are custom and handmade to order, returns and refunds are not accepted.

If an error occurs on my part (such as receiving the wrong item or incorrect personalization), please contact via email within 48 hours of delivery with your order number and photos of the issue. Errors will be reviewed on a case-by-case basis, and resolutions will be provided at my discretion.

Refunds will not be issued for dissatisfaction with a design created offline. Customers are encouraged to watch the live creation process on TikTok to provide feedback and request minor adjustments in real time.

Refunds or replacements will not be granted for damage, loss, or theft once the shipping carrier has confirmed delivery.

By completing a purchase, you acknowledge and agree to all policies listed above.